Frequently Asked Questions
Everything you need to know about your home improvement journey.
What is the standard shipping time for hardware orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental US.
Can I return door handles or cabinet pulls if they don't fit?
Yes, we offer a 30-day return policy for all hardware items in their original packaging. Please ensure the items have not been installed and include all original screws and components.
Do you offer bulk discounts for contractors or large renovations?
Absolutely. We offer tiered pricing for bulk purchases. If you are ordering more than 50 units of a single item, please contact our support team for a custom quote.
Are your bathroom and kitchen fixtures rust-resistant?
Yes, our fixtures are manufactured using high-quality materials like solid brass and stainless steel, finished with protective coatings to prevent corrosion and tarnishing in high-moisture areas.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do I receive installation instructions with my purchase?
Every product comes with a printed installation guide. Additionally, we provide digital PDF templates and video tutorials on our product pages to assist with your DIY projects.